An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 15, 2019 - 15:59 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. This is currently not impacting donations or functions of the application. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Apr 15, 2019 - 15:40 EDT
Investigating
We have identified an issue impacting some of our Luminate Online customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 15, 2019 - 14:41 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).