Active Issue Alert – Online Express - #2019011801
Incident Report for Blackbaud
Resolved
An issue impacting some of our Online Express customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 18, 2019 - 12:08 EST
Update
We have identified an issue impacting some of our Online Express customers. Our engineers are still working diligently to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jan 18, 2019 - 11:45 EST
Update
We have identified an issue impacting some of our Online Express customers. Our engineers are continuing with their efforts to diagnose the cause so that they can resolve this issue as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 18, 2019 - 11:16 EST
Update
We have identified an issue impacting some of our Online Express customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 18, 2019 - 10:42 EST
Investigating
We have identified an issue impacting some of our Online Express customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 18, 2019 - 10:27 EST
This incident affected: Blackbaud Online Express™ (Blackbaud Online Express™).