An issue impacting some of our WebServices customers who may be unable to sync data between development environments or authenticate to their development services is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 22, 2018 - 18:12 EDT
Update
Our engineers have identified an issue impacting some of our WebServices customers who may be unable to sync data between development environments or authenticate to their development services. We continue to work on on diagnosing the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. We will provide an update in 1 hour or if the status changes. Please continue to reference this page for updates.
Posted May 22, 2018 - 17:23 EDT
Update
We have identified an issue impacting some of our WebServices customers who may be unable to sync data between development environments or authenticate to their development services. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 22, 2018 - 16:51 EDT
Investigating
We have identified an issue impacting some of our WebServices customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 22, 2018 - 16:28 EDT
This incident affected: Blackbaud Luminate Online® (Luminate WebServices).