We have identified an issue impacting a small subset of our customers causing certain API failures. Our engineers are collaborating with the vendor to diagnose the cause and are working to get your full service restored as quickly as possible. The next update will be today, July 19th, at 1PM ET.
Posted Jul 19, 2019 - 09:47 EDT
Update
We have identified an issue impacting a small subset of our customers causing certain API failures. Our engineers are collaborating with the vendor to diagnose the cause and are working to get your full service restored as quickly as possible. The next update will be tomorrow, July 19th, at 9am ET.
Posted Jul 18, 2019 - 18:25 EDT
Identified
We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Jul 18, 2019 - 17:46 EDT
Investigating
We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 18, 2019 - 17:28 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).