An issue impacting some of our UK Blackbaud Grantmaking customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 26, 2018 - 20:58 EST
Update
An identified issue impacting a small subset of our UK Blackbaud Grantmaking customers causing intermittent slowness, errors or other service issues is still ongoing. The issue is continually being monitored and our engineers are working diligently to create a fix that will resolve all the current connectivity issues. If you have any questions about status in the future, you can always get updates at this page. We will provide an update at 9pm ET. Thank you.
Posted Nov 26, 2018 - 14:09 EST
Monitoring
An issue impacting some of our customers is now resolved and services have been restored. We are currently monitoring. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 22, 2018 - 10:19 EST
Identified
Blackbaud engineers have identified an issue impacting some of our UK Blackbaud Grantmaking customers causing intermittent slowness, errors or other service issues. Engineers have rolled back a software update they believe may have been the cause and are continuing to monitor the situation to ensure your application availability. Please continue to reference this page for updates.
Posted Nov 21, 2018 - 09:57 EST
Monitoring
We have identified an issue impacting some of our UK Blackbaud Grantmaking customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.Next update will be 11/22/2018 at 8:00AM EST
Posted Nov 21, 2018 - 09:10 EST
This incident affected: Blackbaud Grantmaking™ (Blackbaud Grantmaking™).