An issue impacting some of our Luminate Online customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Aug 06, 2018 - 20:57 EDT
Identified
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Aug 06, 2018 - 20:31 EDT
Investigating
We have identified an issue impacting some of our Luminate Online customers who use the Facebook Donation service causing intermittent slowness, errors, or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 06, 2018 - 19:53 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).