An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 29, 2020 - 16:36 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates.
Posted Jun 29, 2020 - 10:17 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/29/2020 at 10:00 AM EDT.
Posted Jun 27, 2020 - 12:16 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/27/2020 at 10:00 AM EDT.
Posted Jun 26, 2020 - 13:12 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/26/2020 at 1:00 PM EDT
Posted Jun 26, 2020 - 09:04 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/26/2020 at 9:00 AM EDT.
Posted Jun 26, 2020 - 00:06 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/26/2020 at 12:00 AM EDT.
Posted Jun 25, 2020 - 18:10 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/25/2020 at 5:00 PM EDT.
Posted Jun 25, 2020 - 13:12 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/25/2020 at 1:00 PM EDT.
Posted Jun 25, 2020 - 10:10 EDT
Update
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates.
Posted Jun 25, 2020 - 09:16 EDT
Monitoring
As previously reported, we have identified an issue impacting a minor subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/25/2020 at 9:00 AM EDT.
Posted Jun 25, 2020 - 00:00 EDT
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and are working to address it now. Please continue to reference this page for updates. The next update will be provided on 06/25/2020 at 12:00 AM EDT
Posted Jun 24, 2020 - 15:10 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jun 24, 2020 - 14:51 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 24, 2020 - 14:12 EDT
This incident affected: Financial Edge® and Raiser's Edge®.