An issue impacting some of our Raiser's Edge, Financial Edge, and Education Edge customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 03, 2019 - 21:37 EST
Update
As previously reported, we have identified an issue impacting some of our Raiser's Edge, Financial Edge, and Education Edge customers causing errors when attempting to access the hosted files folder. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 03, 2019 - 21:22 EST
Investigating
We have identified an issue impacting some of our Raiser's Edge, Financial Edge, and Education Edge customers causing errors when attempting to access the hosted files folder. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 03, 2019 - 20:47 EST
This incident affected: Financial Edge® and Raiser's Edge®.