Active Issue Alert – Altru - #000296061
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 18, 2021 - 09:59 EDT
Monitoring
A fix has been implemented and we are monitoring the results. Next update will be at 9:00 AM ET on 10/18.
Posted Oct 17, 2021 - 13:35 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 17, 2021 - 13:14 EDT
This incident affected: Blackbaud Altru®.