An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 14, 2019 - 11:06 EST
Monitoring
we have resolved an issue impacting an small subset of our Altru customers causing disk errors when attempting to use the affected service. Our engineers will continue to monitor the service overnight to ensure no additional problems occur. The next update will be provided at 10 AM ET
Posted Feb 13, 2019 - 20:24 EST
Update
As previously reported, we have identified an issue impacting an small subset of our Altru customers causing disk errors when attempting to use the affected service. Our engineers are continuing to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. The next updated will be provided in 1 hour.
Posted Feb 13, 2019 - 19:24 EST
Update
As previously reported, we have identified an issue impacting an small subset of our Altru customers causing disk errors when attempting to use the affected service. Our engineers are continuing to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Next update will be provided in one hour.
Posted Feb 13, 2019 - 18:02 EST
Update
We have identified an issue impacting an small subset of our Altru customers causing disk errors when attempting to use the affected service. Our engineers are continuing to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 13, 2019 - 17:27 EST
Update
As previously reported, we have identified an issue impacting an small subset of our Altru customers causing errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 13, 2019 - 16:49 EST
Investigating
We have identified an issue impacting an small subset of our Altru customers causing errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.