Active Issue Alert – BBNC and RENXT - Request Entry-000241066
Incident Report for Blackbaud
Resolved
This incident has been resolved.
Posted Apr 12, 2021 - 03:24 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 12, 2021 - 03:02 EDT
Update
We are continuing to investigate this issue.
Posted Apr 12, 2021 - 02:34 EDT
Update
We are continuing to investigate this issue.
Posted Apr 12, 2021 - 01:51 EDT
Update
We are continuing to investigate this issue.
Posted Apr 12, 2021 - 01:15 EDT
Update
We are continuing to investigate this issue.
Posted Apr 12, 2021 - 00:36 EDT
Update
We are continuing to investigate this issue.
Posted Apr 11, 2021 - 23:26 EDT
Update
We are continuing to investigate this issue.
Posted Apr 11, 2021 - 22:34 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 11, 2021 - 22:33 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®) and Blackbaud NetCommunity™, Payment Services.