Active Issue Alert – Altru - 000355352
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 23, 2022 - 15:37 EDT
Monitoring
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 19, 2022 - 11:39 EDT
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 19, 2022 - 10:19 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 19, 2022 - 10:18 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 19, 2022 - 09:52 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 19, 2022 - 09:17 EDT
This incident affected: Blackbaud Altru®.