An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 18, 2019 - 05:05 EDT
Monitoring
Customer may receive an error message, "You are trying to access an invalid URL. Please contact the system administrator." when clicking on event registration URL without logging into the site. Engineering will be implementing a fix this evening. Further updates regarding this event will be posted at 6am EST or as information becomes available.
Posted Jul 17, 2019 - 13:42 EDT
Investigating
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 17, 2019 - 13:01 EDT
Identified
We have identified an issue impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 17, 2019 - 12:30 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™).