An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 16, 2019 - 19:11 EDT
Update
We have identified an issue impacting some of our Education Edge, Financial Edge, and Raiser's Edge customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Apr 16, 2019 - 18:48 EDT
Investigating
We have identified an issue impacting some of our Education Edge, Financial Edge, and Raiser's Edge customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 16, 2019 - 18:10 EDT
This incident affected: Financial Edge® and Raiser's Edge®.