An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 16, 2019 - 19:44 EST
Identified
While our engineers have identified and resolved the issue of customers unable to login, we are now investigating issues of slowness and latency with a small subset of customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 16, 2019 - 19:20 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in to access their applications . Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 16, 2019 - 18:49 EST
This incident affected: Financial Edge® and Raiser's Edge®.