Active Issue Alert – Raiser's Edge NXT, Financial Edge NXT - #000268186
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 19, 2021 - 15:30 EDT
Update
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jul 19, 2021 - 14:48 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 19, 2021 - 14:07 EDT
Monitoring
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 19, 2021 - 13:52 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jul 19, 2021 - 13:30 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Communication Preference API (Beta), Constituent API, Fundraising API, Gift API, Online Registration Service (Beta), Opportunity API, Raiser's Edge NXT®, List API (Beta), Email Marketing) and Blackbaud Financial Edge NXT® (Financial Edge NXT).