Active Issue Alert – Raiser's Edge NXT, Financial Edge NXT - #000191434
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 20, 2020 - 15:25 EST
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 20, 2020 - 14:29 EST
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 20, 2020 - 13:53 EST
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 20, 2020 - 13:30 EST
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).