Blackbaud Status - Active Issue Alert – Education Edge, Financial Edge, Financial Edge NXT, Raiser's Edge, Raiser's Edge NXT

Active Issue Alert – Education Edge, Financial Edge, Financial Edge NXT, Raiser's Edge, Raiser's Edge NXT - #2019100901

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Posted Oct 09, 2019 - 10:03 EDT

Identified

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Posted Oct 09, 2019 - 09:24 EDT

Investigating

Posted Oct 09, 2019 - 09:14 EDT

This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT), Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®), and Financial Edge®, Raiser's Edge®.