An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 14, 2022 - 14:59 EST
Update
We are continuing to monitor for any further issues. The next update will be at 3:00 PM EST.
Posted Jan 14, 2022 - 10:58 EST
Update
We are continuing to monitor for any further issues. The next update will be at 9:00 AM EST on 01/14/2022.
Posted Jan 13, 2022 - 14:43 EST
Update
We are continuing to monitor for any further issues. The next update will be at 3:00 PM EST.
Posted Jan 13, 2022 - 09:54 EST
Monitoring
A fix has been implemented and engineers are monitoring the results. Next Updated will be at 9:00 AM ET 1/13/2022
Posted Jan 12, 2022 - 15:39 EST
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jan 12, 2022 - 13:47 EST
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 12, 2022 - 13:16 EST
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 12, 2022 - 12:42 EST
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).