Active Issue Alert – Financial Edge, Raiser's Edge and Blackbaud CRM - 000428150
Incident Report for Blackbaud
Resolved
This incident has been resolved.
Posted Jan 26, 2023 - 15:12 EST
Identified
Our Engineers have identified the issue preventing users from accessing their backups. We are currently working to restore access to the backups. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 13:56 EST
Update
We are aware of an issue impacting some customers with a nightly backup subscription where the backups were not delivered last night. Engineers are working to address the issue and restore the backups to their normal location. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 13:29 EST
Update
We are aware of an issue impacting some customers with a nightly backup subscription where the backups were not delivered last night. Engineers are working to address the issue and restore the backups to their normal location. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 12:33 EST
Update
We are aware of an issue impacting some customers with a nightly backup subscription where the backups were not delivered last night. Engineers are working to address the issue and restore the backups to their normal location. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 11:08 EST
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 10:44 EST
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 10:18 EST
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jan 26, 2023 - 09:46 EST
This incident affected: Blackbaud CRM™, Financial Edge®, and Raiser's Edge®.