We have successfully resolved an issue impacting some of our Raiser's Edge NXT customers in the S21 data-center when attempting to load lists from within the application. Affected users would have received a "Nothing to see here, move along" error page during the time services were impacted. The affected services have been restarted and services are now restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 07, 2018 - 14:37 EST
Investigating
We have identified an issue impacting a subset of our customers causing errors when navigating list functionality. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Dec 07, 2018 - 14:03 EST
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).