Active Issue Alert – Email Services - #000010062
Incident Report for Blackbaud
Resolved
This incident has been resolved.
Posted Jan 14, 2020 - 13:04 EST
Update
We are aware that some customers are experiencing intermittent slowness, errors or other service issues within email services. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. We have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jan 14, 2020 - 12:53 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 14, 2020 - 12:11 EST
This incident affected: Email Services.