An issue impacting some of our Financial Edge NXT customers causing errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 16, 2018 - 15:05 EDT
Identified
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Our engineers have successfully diagnosed the issue are currently working to implement an identified fix. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 16, 2018 - 14:32 EDT
Update
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Engineers are diagnosing the cause and working to get your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be in 1hr unless there is a status change before that time.
Posted May 16, 2018 - 13:32 EDT
Update
We have identified an issue impacting some of our Financial edge NXT customers causing errors or other service issues. Our engineers are diligently working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be in 1hr unless there is a status change before that time.
Posted May 16, 2018 - 12:27 EDT
Investigating
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 16, 2018 - 11:53 EDT
Update
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Our engineers are still diligently working to diagnose the cause and we have the aengineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 16, 2018 - 11:23 EDT
Identified
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. We have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 16, 2018 - 10:52 EDT
Update
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 16, 2018 - 10:20 EDT
Update
We have identified an issue impacting some of our Financial Edge NXT customers causing errors or other service issues. Our engineers are diligently working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 16, 2018 - 09:51 EDT
Update
We have identified an issue impacting some of our Financial Edge NXT customers causing errors in Financial Edge NXT Webview. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 16, 2018 - 09:21 EDT
Investigating
We have identified an issue impacting some of our Financial Edge NXT customers causing errors when attempting to log in or use Web View within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 16, 2018 - 08:49 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).