Active Issue Alert – Blackbaud Payment Service - #000353690
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 16, 2022 - 15:58 EDT
Update
Customer impact ended as of 16:10 ET, 13 May 2022. We continue working with the vendor to ensure we obtain batch results. Please continue to reference this page for updates
Posted May 13, 2022 - 16:24 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 13, 2022 - 12:18 EDT
This incident affected: Payment Services.