An issue impacting some of our customers is now resolved and emails are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Aug 14, 2018 - 14:46 EDT
Update
As reported, we have identified an issue impacting some of our customers causing errors when attempting to send email via Gmail, Yahoo or Hotmail. While our engineers have implemented a fix and have corrected the issue for Gmail and Hotmail customers we are still seeing small delays as Yahoo mail catches up. Please continue to reference this page for updates. Next update will be provided in 2 hours.
Posted Aug 14, 2018 - 14:29 EDT
Monitoring
We have identified an issue impacting some of our customers causing errors when attempting to send email via Gmail, Yahoo or Hotmail. Our engineers have implemented a fix and are currently monitoring for further issues. Please continue to reference this page for updates.
Posted Aug 14, 2018 - 13:46 EDT
Update
We have identified an issue impacting some of our customers causing errors when attempting to send email via Gmail, Yahoo or Hotmail. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 14, 2018 - 13:13 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 14, 2018 - 12:45 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).