An issue impacting some of our customers is now resolved and emails are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Mar 14, 2019 - 16:33 EDT
Update
As previously reported, we have identified an issue impacting some of our Sphere customers causing intermittent slowness, errors or other service issues when attempting to send or receive emails.. Our engineers have successfully diagnosed the issue, and continue work to address the issue. Please continue to reference this page for updates. Next update will be provided at 5pm ET.
Posted Mar 14, 2019 - 15:00 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues when attempting to send or receive emails.. Our engineers have successfully diagnosed the issue, and continue work to address the issue. Please continue to reference this page for updates. Next update will be provided at 3pm ET..
Posted Mar 14, 2019 - 13:13 EDT
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. Next update will be at 12:00 EST.
Posted Mar 14, 2019 - 11:14 EDT
Investigating
We have identified an issue impacting of our customers are reporting continued slowness in outgoing emails . Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.