An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 15, 2022 - 22:13 EST
Update
We are continuing to work on a fix for this issue.
Posted Jan 15, 2022 - 22:13 EST
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Jan 15, 2022 - 21:22 EST
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jan 15, 2022 - 21:08 EST
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 15, 2022 - 20:39 EST
This incident affected: Financial Edge® and Raiser's Edge®.