Active Issue Alert – Luminate Online - #2018021801
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 18, 2018 - 10:58 EST
Identified
We have identified an issue affecting communication between Luminate CRM and Luminate Online.  Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates. Next update in 1 hour.
Posted Feb 18, 2018 - 10:54 EST
Investigating
As reported we have identified an issue affecting communication between Luminate CRM and Luminate Online. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 18, 2018 - 10:16 EST
Identified
We have identified an issue affecting communication between Luminate CRM and Luminate Online. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 18, 2018 - 09:52 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 18, 2018 - 09:31 EST