An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 23, 2019 - 11:44 EDT
Update
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 23, 2019 - 11:27 EDT
Monitoring
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Oct 23, 2019 - 11:22 EDT
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. Next Update 12:00 PM ET
Posted Oct 23, 2019 - 11:04 EDT
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. Next Update 11:00 AM ET
Posted Oct 23, 2019 - 10:01 EDT
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. next update 10:00 AM ET
Posted Oct 23, 2019 - 09:14 EDT
Update
We are continuing to investigate this issue.
Posted Oct 23, 2019 - 08:27 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 23, 2019 - 08:25 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality).