Active Issue Alert – Altru - #2019050801
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 08, 2019 - 11:27 EDT
Update
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted May 08, 2019 - 11:04 EDT
Identified
Engineers continue to work on resolving customer issues who are experiencing processing issues. please continue to reference this page for updates.
Posted May 08, 2019 - 10:40 EDT
Update
We are continuing to investigate this issue.
Posted May 08, 2019 - 10:20 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 08, 2019 - 10:09 EDT
This incident affected: Blackbaud Altru®.