An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 09, 2019 - 17:45 EDT
Monitoring
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully applied a fix and the issue is being closely monitored for any intermittent service drops that may still be occurring for any affected customer. Please continue to reference this page for updates.
Posted Jul 09, 2019 - 16:53 EDT
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully applied a fix and the issue is being monitored as we verify your service is completely restored. Please continue to reference this page for updates.
Posted Jul 09, 2019 - 16:21 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Jul 09, 2019 - 16:11 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jul 09, 2019 - 15:17 EDT
Investigating
We have identified an issue impacting a small subset of our Blackbaud NetCommunity customers causing intermittent timeouts when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.