Active Issue Alert – Raiser's Edge, Financial Edge, Education Edge - #2018110601
Incident Report for Blackbaud
Resolved
An issue impacting a small subset of our Raiser's Edge, Education Edge, and Financial Edge customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 06, 2018 - 14:56 EST
Update
We have identified an issue impacting a small subset of our Raiser's Edge, Education Edge, and Financial Edge customers causing intermittent slowness and errors. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 06, 2018 - 14:50 EST
Investigating
We have identified an issue impacting some of our Raiser's Edge, Education Edge, and Financial Edge customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 06, 2018 - 14:15 EST
This incident affected: Financial Edge® and Raiser's Edge®.