An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Aug 08, 2018 - 22:36 EDT
Update
As previously reported, we have identified an issue impacting some of our Raiser's Edge NXT customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Aug 08, 2018 - 22:10 EDT
Update
We have identified an issue impacting some of our Raiser's Edge NXT customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 08, 2018 - 21:29 EDT
Investigating
We have identified an issue impacting some of our Raiser's Edge NXT customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 08, 2018 - 20:54 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).