Active Issue Alert – Raiser's Edge NXT - #000221215
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 20, 2021 - 11:30 EST
Update
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 20, 2021 - 09:57 EST
Update
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 20, 2021 - 09:12 EST
Update
We are continuing to investigate this issue.
Posted Feb 20, 2021 - 08:38 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 20, 2021 - 08:35 EST
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).