An issue impacting some of our Smart Tuition customers customers causing errors when attempting to edit billing settings is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 05, 2018 - 16:32 EST
Update
We have identified an issue impacting some of our Smart Tuition customers causing errors when attempting to edit billing settings. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 05, 2018 - 16:28 EST
Update
We have identified an issue impacting some of our Smart Tuition customers causing errors when attempting to edit billing settings. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 05, 2018 - 15:53 EST
Investigating
We have identified an issue impacting some of our Smart Tuition customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 05, 2018 - 15:24 EST
This incident affected: Blackbaud Tuition Management™.