The issue impacting some of our Luminate Advocacy customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 24, 2018 - 12:19 EDT
Identified
The issue impacting some of our Luminate Advocacy customers causing intermittent slowness, errors or other service issues has been identified. Our engineers are working to remediate the cause and engineers are working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted May 24, 2018 - 11:49 EDT
Update
Engineers have identified an issue impacting some of our Luminate Advocacy customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 24, 2018 - 11:06 EDT
Investigating
Blackbaud Engineers have identified an issue impacting some of our Luminate Online customers causing intermittent slowness, errors or other service issues. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 24, 2018 - 10:38 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).