Active Issue Alert – Blackbaud Tuition Management - #2019051302
Incident Report for Blackbaud
Resolved
An issue impacting some of our K12 customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 13, 2019 - 16:10 EDT
Update
We have identified an issue impacting some of our customers when attempting to call in to our K12 automated call service. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 13, 2019 - 13:42 EDT
Investigating
We have identified an issue impacting some of our customers when attempting to call in to the automated call service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 13, 2019 - 13:10 EDT
This incident affected: Blackbaud Tuition Management™.