Active Issue Alert – Smart Tuition - #2018101705
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 18, 2018 - 12:54 EDT
Update
We have identified an issue with the AR Balance and AR Billing Reports impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates. Next update will be at 4 PM ET unless situation dictates otherwise.
Posted Oct 18, 2018 - 11:37 EDT
Identified
We have identified an issue with the AR Balance and AR Billing Reports impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 17, 2018 - 16:08 EDT
This incident affected: Blackbaud Tuition Management™.