An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 16, 2024 - 16:47 EDT
Monitoring
Engineers have restored service to products impacted by loading errors and performance issues.. Our teams will continue to monitor for any new issues.
Posted Sep 16, 2024 - 15:14 EDT
Update
Engineers have restored service to products impacted by loading errors and performance issues.. Our teams will continue to monitor for any new issues.
Posted Sep 16, 2024 - 15:14 EDT
Update
We have identified an issue causing some products and pages on blackbaud.com to become inaccessible or have degraded performance. Users may see continuous loading (e.g. pulsing green dot) or errors such as "Our services aren't available right now." Engineers are working to resolve the issue as quickly as possible.
Posted Sep 16, 2024 - 14:37 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.