An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 02, 2024 - 08:44 EDT
Update
We are investigating an issue impacting all Education Management customers. Users may experience "504 gateway timeout" errors when accessing the software. Our engineers are diagnosing the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 02, 2024 - 08:22 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 02, 2024 - 08:19 EDT
This incident affected: Blackbaud Education Management Solutions (Core Functionality).