All Systems Operational

About This Site

Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).

Blackbaud.com Operational
Blackbaud.com Operational
Support Operational
Blackbaud ID Operational
Blackbaud Customer Success Operational
Blackbaud University (learn.blackbaud.com) Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud CRM™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud School Website System™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud Student Information System™ Operational
Core Functionality Operational
School API Operational
Blackbaud Billing Management™ Operational
Blackbaud eTapestry® Operational
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Financial Edge NXT Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Fundraiser Performance Management™ Operational
FPM Data Integration Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Blackbaud Luminate Online® Operational
Luminate WebServices Operational
Team Raiser Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Payments API Operational
Blackbaud MobilePay Terminal™ Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Operational
Blackbaud Online Express™ Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Fundraising API Operational
Gift API Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Raiser's Edge NXT® Operational
List API (Beta) Operational
Email Marketing Operational
Prospect Insights Operational
Development Agent Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
Blackbaud Direct Marketing™ Operational
donorCentrics® Operational
Email Services Operational
Financial Edge® Operational
Giving Checkout® Operational
Giving Checkout® (US) Operational
Giving Checkout® (UK) Operational
Grateful Patient Solution Operational
JustGiving® from Blackbaud® Operational
MobileMission™ Operational
OmniPoint™ Operational
Payment Services Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
YourCause® Blackbaud Verified Network Operational
YourCause® Impact Edge Operational
DonorCentral® NXT Operational
Online Giving Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

Active Issue Alert – Luminate Online - #000701596
Resolved - An issue causing intermittent SFTP connection errors for a subset of customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Nov 6, 13:28 EST
Investigating - Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Nov 6, 12:05 EST

Nov 5, 2026

Active Issue Alert – Blackbaud Tuition Management - #000701382
Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Nov 5, 14:46 EST
Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Nov 5, 13:57 EST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Active Issue Alert – Blackbaud Altru® - #000700808
Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Nov 3, 09:37 EST
Identified - We have identified an issue impacting a subset of our customers who are unable to access or login to their websites. Our engineers have successfully diagnosed the cause, and we are working to restore access to impacted sites. Please continue to reference this page for updates.
Nov 3, 08:59 EST
Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Nov 3, 08:50 EST

Nov 2, 2026

Active Issue Alert – Altru - #000700586
Resolved - This incident has been resolved.
Nov 2, 16:29 EST
Monitoring - We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates.
Nov 2, 10:36 EST
Identified - We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Nov 2, 10:10 EST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Active Issue Alert – Blackbaud Luminate Online - 000700183
Resolved - This incident has been resolved.
Oct 29, 15:59 EDT
Monitoring - Our engineers have implemented a change to mitigate this issue. We will continue to monitor. Please continue to reference this page for updates.
Oct 29, 12:56 EDT
Update - Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 29, 12:22 EDT
Investigating - Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 29, 11:42 EDT
Active Issue Alert – Raiser's Edge NXT - 000699655
Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Oct 29, 10:12 EDT
Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be tomorrow morning (10/29) at 10:00 AM ET.
Oct 28, 17:00 EDT
Identified - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be at 5:00 PM ET.
Oct 28, 13:34 EDT
Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 2:00 PM ET.
Oct 28, 09:15 EDT
Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 10:00 AM ET on 10/28.
Oct 27, 15:11 EDT
Monitoring - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET.
Oct 27, 11:00 EDT
Investigating - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 27, 10:35 EDT

Oct 28, 2026

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Active Issue Alert – Raiser's Edge®- #000699416
Resolved - This incident has been resolved.
Oct 25, 23:44 EDT
Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 25, 22:19 EDT
Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 25, 21:43 EDT

Oct 24, 2026

Active Issue Alert – JustGiving - #000699410
Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Oct 24, 09:14 EDT
Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Oct 24, 08:35 EDT
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