Resolved -
This issue is resolved and services have been restored across impacted products.
Oct 3, 16:50 EDT
Update -
This issue is resolved and services have been restored across impacted products.
Oct 3, 16:49 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:45 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:33 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 3, 16:32 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:27 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:26 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:11 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 16:04 EDT
Update -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 15:58 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 3, 15:55 EDT
Identified -
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
Oct 3, 15:49 EDT
Update -
We are continuing to investigate this issue.
Oct 3, 15:48 EDT
Update -
We are continuing to investigate this issue.
Oct 3, 15:29 EDT
Update -
We are continuing to investigate this issue.
Oct 3, 15:25 EDT
Update -
We are continuing to investigate this issue.
Oct 3, 15:20 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Oct 3, 15:08 EDT