Resolved -
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
May 21, 11:02 EDT
Update -
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. The next update will be 11:00 AM ET.
May 21, 09:05 EDT
Update -
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. The next update will be 10:00 AM ET on 5/21/2025.
May 20, 13:12 EDT
Update -
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. Please continue to check this page for updates.
May 20, 11:57 EDT
Monitoring -
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
May 20, 11:44 EDT
Update -
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
May 20, 11:11 EDT
Update -
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
May 20, 10:24 EDT
Update -
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
May 20, 10:21 EDT
Update -
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
May 20, 10:07 EDT
Investigating -
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
May 20, 09:57 EDT