Blackbaud Status

All Systems Operational

About This Site

Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).

Blackbaud.com Operational

signin.blackbaud.com Operational

Support Operational

Blackbaud ID Operational

Blackbaud Customer Success Operational

Blackbaud Altru® Operational

Blackbaud Analytics Operational

Blackbaud Award Management™ Operational

Blackbaud CRM™ Operational

Blackbaud Education Management Solutions Operational

Blackbaud School Website System™ Operational

Blackbaud Enrollment Management System™ Operational

Blackbaud Learning Management System Operational

Blackbaud Student Information System™ Operational

Core Functionality Operational

School API Operational

Blackbaud Billing Management™ Operational

Blackbaud eTapestry® Operational

Blackbaud Financial Aid Management™ Operational

Blackbaud Financial Edge NXT® Operational

Accounts Payable API Operational

Financial Edge NXT Operational

General Ledger API Operational

Statistical Unit API Operational

Treasury API Operational

Blackbaud Fundraiser Performance Management™ Operational

FPM Data Integration Operational

Blackbaud Giving Search™ Operational

Blackbaud Grantmaking™ Operational

Blackbaud Outcomes™ Operational

Blackbaud Guided Fundraising™ Operational

Blackbaud Impact Edge™ Operational

Blackbaud Internet Solutions™ Operational

Blackbaud Luminate Online® Operational

Luminate CMS Operational

Luminate Integration Operational

Blackbaud Luminate Online® Operational

Luminate WebServices Operational

Team Raiser Operational

Blackbaud Merchant Services™ Operational

Blackbaud MobilePay™ Operational

Payments API Operational

Blackbaud MobilePay Terminal Operational

Blackbaud NetCommunity™ Operational

Blackbaud Online Express™ Operational

Blackbaud Raiser's Edge NXT® Operational

Communication Preference API (Beta) Operational

Constituent API Operational

Fundraising API Operational

Gift API Operational

Online Registration Service (Beta) Operational

Opportunity API Operational

Raiser's Edge NXT® Operational

List API (Beta) Operational

Email Marketing Operational

Prospect Insights Operational

Blackbaud Stewardship Management™ Operational

Blackbaud Tuition Management™ Operational

Blackbaud Website Package Operational

Direct Marketing™ Operational

DonorCentrics Operational

Email Services Operational

Financial Edge® Operational

Giving Checkout® Operational

Giving Checkout® (US) Operational

Giving Checkout® (UK) Operational

Grateful Patient Solution Operational

JustGiving® from Blackbaud® Operational

MobileMission™ Operational

OmniPoint™ Operational

Payment Services Operational

Raiser's Edge® Operational

ResearchPoint™ Operational

WealthPoint® Operational

YourCause® Operational

YourCause® CSRconnect® Operational

YourCause® GrantsConnect® Operational

YourCause® Blackbaud Verified Network Operational

DonorCentral® NXT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 12, 2026

Active Issue Alert -Online Giving/Donation Forms

Resolved - This incident has been resolved.
Feb 12, 09:42 EST

Update - We are continuing to investigate this issue.
Feb 12, 09:42 EST

Update - We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates
Feb 12, 09:23 EST

Update - We are continuing to investigate this issue.
Feb 12, 09:22 EST

Update - We are continuing to investigate this issue.
Feb 12, 09:18 EST

Investigating - We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Feb 12, 09:10 EST

Feb 11, 2026

Active Issue Alert – JustGiving® from Blackbaud® - #000658523

Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Feb 11, 16:28 EST

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to make cryptocurrency donations/payments. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 11, 09:55 EST

Feb 10, 2026

Active Issue Alert – Multiple Products - #000658431

Resolved - We are no longer receiving new reports of sign-in issues and have correlated prior errors with a vendor outage that has been resolved. We have confirmed restoration of our services at this time.
Feb 10, 17:31 EST

Identified - We diagnosed an issue that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. We’re working to resolve the issue as quickly as possible. Please continue to check this page for updates.
Feb 10, 17:29 EST

Update - A subset of customers are intermittently experiencing either a blank page or spinning icon when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 10, 17:00 EST

Update - We are continuing to investigate this issue.
Feb 10, 16:59 EST

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 10, 16:41 EST

Feb 9, 2026

Active Issue Alert – DonorCentrics - #000658025

Resolved - This incident has been resolved.
Feb 9, 17:24 EST

Monitoring - An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
Feb 9, 14:52 EST

Identified - We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 9, 09:52 EST

Investigating - We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 9, 09:48 EST

Feb 8, 2026

Active Issue Alert – eTapestry - 000657993

Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Feb 8, 22:03 EST

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 8, 19:36 EST

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

Active Issue Alert – Financial Aid Management - 000657084

Resolved - This incident has been resolved.
Feb 3, 13:09 EST

Investigating - We have identified an issue impacting a subset of customers receiving the error "Login was unsuccessful" when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 3, 11:41 EST

Feb 2, 2026

Active Issue Alert – Luminate Online - #000656883

Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Feb 2, 14:37 EST

Feb 1, 2026

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000656748

Update - We are aware of an issue specific to being unable to launch Database View. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 1, 17:49 EST

Update - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 1, 14:39 EST

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Active Issue Alert – YourCause® CSRconnect®, GrantsConnect® - #000656325

Investigating - We’re responding to reports of client login errors related to recent SSL certificate updates across CSRconnect and GrantsConnect environments. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Jan 29, 10:13 EST