An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 11, 2025 - 12:29 EDT
Identified
We are investigating an issue impacting a subset of Blackbaud NetCommunity customers. Users may experience server errors related to missing server files or blank white page. Our engineers are diagnosing the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 11, 2025 - 11:43 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.