Active Issue Alert – FENXT - 000618877

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Jul 09, 2025 - 14:59 EDT

Monitoring

Our engineers have released a fix for this issue and will continue to monitor. Please continue to reference this page for updates.
Posted Jul 09, 2025 - 14:28 EDT

Update

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.
Posted Jul 09, 2025 - 14:06 EDT

Update

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.
Posted Jul 09, 2025 - 13:32 EDT

Update

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.
Posted Jul 09, 2025 - 13:04 EDT

Update

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.
Posted Jul 09, 2025 - 10:27 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 09, 2025 - 10:27 EDT

Update

We are aware of an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Engineers are actively investigating the issue. Please reference this page for updates.
Posted Jul 09, 2025 - 09:31 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 09, 2025 - 09:22 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).