An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 10, 2025 - 14:04 EDT
Identified
We have identified an issue impacting a subset of customers when attempting to generate the pre-payment report during payment processing. Our engineers are working on a fix to resolve this issue as quickly as possible.
Please continue to reference this page for updates.
Posted Jul 10, 2025 - 11:45 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 10, 2025 - 10:49 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).