Active Issue Alert – Raiser's Edge NXT - 000541094
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 23, 2024 - 18:08 EDT
Update
Users are reporting that the Actions tile is not loading on constituent records, or is taking 20-30 seconds to load. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 23, 2024 - 17:22 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 23, 2024 - 17:12 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).