An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 25, 2024 - 10:06 EDT
Monitoring
We have identified an issue impacting a subset of our customers causing errors or other service issues. Our engineers have successfully diagnosed the issue and repaired the issue. They are currently monitoring for any additional impact. The next update will be tomorrow at 11:00 AM EDT.
Posted Sep 24, 2024 - 16:31 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Sep 24, 2024 - 15:50 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 24, 2024 - 14:54 EDT
This incident affected: Blackbaud Tuition Management™.