An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 28, 2026 - 11:56 EDT
Identified
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted May 28, 2026 - 11:05 EDT
Investigating
We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 28, 2026 - 10:55 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).