An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 28, 2025 - 11:58 EDT
Update
We have identified an issue impacting a subset of customers where Pushpage and Notifications sends may be delayed. Our engineers are investigating the issue in order to resolve it as quickly as possible. Please continue to reference this page for updates.
Posted May 28, 2025 - 11:27 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 28, 2025 - 11:07 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, Blackbaud Billing Management™).