Active Issue Alert – Blackbaud Education Management - 000495937

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 05, 2023 - 13:05 EST

Investigating

We have identified an issue impacting all Education Management customers. Teachers are receiving a blank page or an error message when trying to view submitted files on assignments. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Dec 05, 2023 - 12:06 EST
This incident affected: Blackbaud Education Management Solutions (Blackbaud Learning Management System, Core Functionality).