Our engineers identified and resolved an issue that caused autoresponders to queue without being sent to recipients. Queued autoresponders are now delivering successfully. We will continue to monitor.
Posted Oct 05, 2026 - 11:26 EDT
Identified
Our engineers have identified an issue causing a delay in autoresponders being delivered for a subset of customers. Our engineers are currently investigating.
Posted Oct 05, 2026 - 08:32 EDT
Investigating
Our engineers have identified an issue causing a delay in autoresponders being delivered for a subset of customers. Our engineers are currently investigating.
Posted Oct 05, 2026 - 08:07 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).